Domestic Freight

On all small orders we offer a flat shipping rate of $18 and for all medium sized orders we offer a flat rate of $47. Most freight companies that we use will make deliveries between Monday to Friday, for this reason we do recommend that you use a postal address that someone will be available for collection during business hours. Please ensure that you double check and confirm the shipping details as not all shipments are able to be redirected once in transit.

Order Processing

All orders showing in stock and ready to ship will be processed in 1-2 business days from the date of confirmation.  Products will show the stock status on the website with green in stock ready to ship on product in ourWarehouse and items not in stock showing the usual lead time for this product to arrive from the manufacturer assuming available stock.  Your invoice will also provide stock information, our customer service team will endeavour to notify all customers if the estimated date of delivery extends beyond the estimate provided on the product page when not in stock. If your order in your account is showing as “processing “ we have received the order and are working on securing stock from our warehouse or the manufacturer where required to ship the order out. Any orders including a backordered product will ship out in full once all products are in stock. To arrange a split delivery please contact us. To check ETA of backordered products you can log into your account on our website.